Contract Installation Manager (CIM)
The Contract Installation Manager (CIM) is responsible to the Contractor’s Program Manager (PM) for the efficient and effective operation of the Transition Assistance Program (TAP) Center. The CIM serves as the leader of the contractor’s team and will also work as an advisor/counselor to assist clients with navigating the Veterans Opportunity to Work (VOW) Act/Career Readiness Standards (CRS) mandates to become Career Ready and to track the progress of transitioners in TAPXXI. The CIM is also a component of the installation of TAP infrastructure and is thus responsible for providing TAP services to eligible individuals and complying with VOW/CRS requirements.
Responsibilities:
- Serve as the Contractor’s primary point of contact with the Government and manage contractor operations at the installation level.
- Coordinate and ensure VOW/CRS services are conducted and documented per performance work statement (PWS).
- Ensure that staff provides TAP Center clients with high-quality customer service and transition counseling services.
- Assist with marketing the TAP.
Qualifications:
- Effectively and efficiently manage the personnel and materials.
- Coordinate site visits with headquarters staff members. Inform and assist the DGR in making necessary arrangements.
- Prepare contractor-required monthly reports and administrative documents.
- Serve as the contractor’s intermediary for communications with the Installation Commander and his or her representatives.
- Create an effective working relationship with Commanders, installation staff, leaders, and Service Providers.
- Plan and direct employer outreach programs.
- Ensure Preparation Briefings are scheduled and properly executed.
- Ensure that the DD Form 2648 (eForm) is completed for each transitioning client.
- Perform follow-up on individual transition plans as appropriate.
- Comply with installation rules and regulations applying to the operation of any facility including regulations applying to, but not limited to safety, security, and energy conservation.
- Participate in marketing and public affairs activities.
- Ensure that all contractor employees complete all mandatory Government training (including annual requirements) and safeguard PII.
- Help clients use automated and non-automated resources effectively. Provide instructions on automated tools to include TAPXXI.
- Review work performed in TAPXXI by counseling staff; review the progress of transitioning clients and work with Government representatives whenever issues with Commanders prevent transitioning clients from using the TAP program.
Education and Experience Requirements:
- Master’s degree PREFERRED in Training and Development, HR Management, Counseling, or related field and minimum 2 years of career counseling, education, or related experience. Bachelor's Degree accepted with experience.
- Applicants must successfully undergo a background investigation (National Agency Check).
- US Citizen.
- Experience managing personnel at one or more sites. Ability to meet and correspond regularly with a government counterpart.
- Experience coordinating transition activities with the local DGR to support overall mission goals. Accountable for ensuring requirements are accomplished per the PWS/PRS and completed on time at all sites.
- Experience safeguarding confidential information, handling PII, and complying with the Privacy Act and all applicable agency regulations on individual privacy, including DoD Directive 5400.
- Experience conducting QC checks and ensuring training requirements are met.
- Experience working directly with clients.
- Ability to exercise a great deal of independent judgment.
Salary: $75,000 annually with full benefits
